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Chicago McDonald’s Employee Becomes Online Hero

It’s not often that we see acts of kindness and compassion in the news, but one McDonald’s employee has caught the attention of news outlets and is making headlines.

Kenny works at a Chicago McDonalds and during a busy dinner rush he closed his register and went to help an elderly gentleman with his food. Moments like this probably happen quite often, but a fellow patron took notice of the gesture and shot a picture to post online.

The photo, which has gone completely viral, was posted by Destiny Carrero. She posted the photo on Facebook last week and since then it has been shared over 250,000 times and has been viewed over 700,000 times on various social media sites.

Photo: Facebook @Destiny Carrero
Photo: Facebook @Destiny Carrero

Carrero’s caption on the photo read:

“Seeing this today brought tears to my eyes! Compassion has NOT gone out of style.

Today I made a quick stop at McDonald’s after work. As I waited in line to order, an elderly handicapped gentleman wheeled himself over to the cashier in front of me. From what I perceived, the gentleman may have had a case of quadriplegia, the same medical condition my uncle has.

The man politely tried to ask the cashier something and it took him a few tries before either of us could understand he was saying ‘Help me please’. Neither of us knew what help he needed, and the cashier suggested a few things before he figured out the gentleman needed help cutting and eating his meal.

To be honest, I thought the cashier wasn’t going to help, especially during rush hour in downtown Chicago, but to my shock, he shut down his register and disappeared from view….

Not to get away from helping him, but to wash his hands and put gloves on! I had to stick around and see how this would play out, especially since it hit me so close to home with my own uncle. The cashier came out from the kitchen, sat down, and began cutting the man’s meal and helped him eat.

At that point, the tears started to gather in my eyes. My heart was so appreciative for what he did. I couldn’t contain my emotions in the crowded restaurant.

This employee, who put everything on hold for this man, went above and beyond his responsibilities to help this handicapped customer out. That was the kindest and most humble thing I had ever seen. How many shares and likes can Kenny the cashier get for his awesome service for those in need?

‪#‎McDonald’s #13838 ‪#‎Compassion ‪#‎SocialResponsibility”


Kenny’s new found fame has stretched beyond Facebook and social media. The franchise owner himself, Rod Lubeznik, released a statement to NBC expressing gratitude for the young man’s efforts. The obviously proud owner wrote:

“(I am) overwhelmed by the positive response (Kenny) has received for his compassion and kindness. (…) It’s a true testament to who Kenny is, and a reminder to us all that one seemingly small act of kindness can touch the hearts of so many.”

Simple acts of compassion for others happen every day around us. Unfortunately it’s usually the horrific events that catch our attention. But every now and then, if we look up from our phones enough, we just might see that this kind of beauty happens more often than we thought.

About Krystal Tucker

Krystal Tucker
Krystal is a 25 year old writer. She's been a passionate hobbyist for the last few years dabbling in painting, poetry, sculpting, wood work, makeup, jewelry and recently, gardening. When she isn't busy creating, she enjoys her time watching movies and hiking with her husband and two dogs. Poke around, get hooked and come back to read more!! Contact Krystal: